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Guidelines to be polite! - 4-Mar-2019
Good manners cost nothing but can make a big difference to how other people feel about you, or the organisation you are representing. When youre polite and show good manners others are more likely to be polite and courteous in return.
Being polite means being aware of and respecting the feelings of other people.
Politeness can and will improve your relationships with others, help to build respect and rapport, boost your self-esteem and confidence, and improve your communication skills.
Say hello to people greet people appropriately, gain eye contact and smile naturally, shake hands or hug where appropriate but say hello, especially to colleagues and other people you see every day.
Take time to make some small talk - perhaps mention the weather or ask about the other persons family or talk about something that is in the news. Make an effort to engage in light conversation, show some interest. Remain friendly and positive and pick up on the verbal and non-verbal signals from the other person.
Always use please and thank you. Make sure you thank people for their input or contribution and always include please when asking for something.
Compliment others on their achievements. Praise needs to be seen as genuine this can be difficult if you feel jealous or angry.
At work be polite and helpful to your subordinates as well as your bosses.
Use appropriate language be respectful of gender, race, religion, political viewpoints and other potentially controversial or difficult subjects. Do not make derogatory or potentially inflammatory comments.
Learn to listen attentively - pay attention to others while they speak do not get distracted mid-conversation and do not interrupt.
Learn to be assertive when necessary but respect the right of others to be assertive too.
Apologise for your mistakes.
Avoid jargon and vocabulary that may be difficult for others to understand explain complex ideas or instructions carefully.
Use humour carefully. Aim not to cause any offence and know the boundaries of appropriate language for different situations.
Always practise good table manners. When eating around with others avoid foods with strong odours, do not talk with your mouth full or chew with your mouth open, and eat quietly.
Do not pick your nose or ears, chew on your fingers or bite your fingernails in public.
Also avoid playing excessively with your hair.
